Linux
Installing the Desktop Client
1) Download the CrashPlanPRO client to your desktop by going to:
2) Open Terminal and navigate to the location in which you downloaded the file i.e. Desktop
cd ~/Desktop
3) Extract the packaged file on your desktop
tar –xzvf CrashPlanPRO-install.tar.gz
4) This should result in a Folder being extracted to the Desktop called “CrasPlanPRO-Install”
5) Change directories to the extracted folder. This step is important, if you try and run the needed scripts from a different location it will not pick up the custom settings.
cd CrasPlanPRO-Install
6) For the next step it is important that you have sudo or root permissions for your current logged in user, and (do not su root or su –). To add your user to the sudoers file, please see "How to add a user to the sudoers list"
sudo ./install.sh
7) If all previous steps are followed correctly, you should now be presented with a list of install options. NOTE: if it is asking to change to root user, then something is wrong, please retrace your steps and try again.
Hit Enter to proceed with the installation
Hit Enter to read the EULA (use the space bar to scroll down through it)
Type “yes” (without quotes) to accept the EULA
Hit Enter to accept all the default configuration settings and do not make any changes
Hit Enter to complete the installation
Launching the Desktop UI
Hit Enter one more time to launch the CrashPlanPRO GUI and enter the following Information:
- For new accounts (First time users)
Select “New Account”
Enter your first and last name
Enter your Qatar/Andrew ID
Enter and re-enter your Qatar Password
- Existing accounts (Returning users)
Select “Existing Account”
Enter your Qatar/Andrew ID
Enter your Qatar Password
NOTE: If you are an Ubuntu 11.04 user you will need to take a few more steps as there is a known issue with the java libraries that need to be corrected.
1) Open a terminal window and enter the following command:
sudo apt-get install libjna-java
2) Once the libraries finish downloading, delete the existing JNA with the following command:
sudo rm -R /usr/local/crashplan/lib/jna-3.0.9.jar
3) Create a symlink to the new library with the following command:
sudo ln -s /usr/share/java/jna.jar /usr/local/crashplan/lib/jna-3.0.9.jar
4) Restart the CrashPlan engine:
sudo /etc/init.d/crashplan stop
sudo /etc/init.d/crashplan start
Understanding the Desktop UI
Once the installation has been completed successfully, you should notice the following:
· Server Status Indicator: indicates whether or not a connection is established with the PROServer and must be green at all times.
· Activity Indicator: which indicates the current activity on the client computer which range from, scanning, backing now, backup complete and Next Backup in xx Minutes.
NOTE: If you are seeing the “No Files to be backed up” status, you are most likely running Ubunbtu 11.04 and need to run the Java fix above,
· Directory to be backup: This is the home directory of the currently logged in user
· Data size to be backed up: This shows how much data there is in your home directory to be backed up not counting excluded files, such as temp and system files, and files excluded by the sysadmin such as .iso and .dmg files. There is a storage limit of 200GB per user which can be spread over multiple machines.
CrashPlan Engine Status
It is recommended that you reboot the computer after installing and test to see whether or not the application runs at startup; to do so, after rebooting the computer open a Terminal window and run the following command:
sudo /etc/init.d/crashplan status
You should see an output such as:
CrashPlan Engine [pid xxxx] is running.
This means the engine is running as normal and the application should be protecting your files.
NOTE: If you are using Ubuntu 9, see how to add the engine to startup by visiting Ubuntu 9 Startup
Launching the Desktop UI
In most cases a shortcut to the client UI is placed on the Desktop, but in other cases such as that of Ubuntu 11.04 and Fedora 15 that use window panels and workspaces, you need to navigate to the shortcut by going to /home/<username>/Desktop. There may also be cases in older versions of Ubuntu and Fedora where the shortcut is not created at all; therefore you would have to create a desktop shortcut to /usr/local/crashplan/bin/CrashPlanDesktop
