Installing the Desktop Client
1) Download the installer Disk Image (.dmg) to your desktop from
· MyAndrew
2) Double click the Disk Image to mount it in Finder
3) Once the Disk Image has mounted, navigate to it in finder and double click the Installer Icon
4) In the “Welcome to the Crashplan Installer” window, click “Continue”
5) In the “Software License Agreement” window, click “Continue” then when the dialog box drops down click “Accept” to accept the terms of the license agreement.
6) In the “Standard Install on ‘Macintosh HD’” window, click “Install”
7) When prompted, enter the local administrator password for your computer and click “Install Software”.
8) In the “Installation was completed successfully” window click “Close”
Launching the Desktop UI
After a successful install, the CrashPlanPRO GUI should launch automatically, if not, launch it by going to Applications > CrashPlan and enter the following Information:
1) For new accounts (First time users)
Select “New Account”
Enter your first and last name
Enter your Qatar/Andrew ID
Enter and re-enter your Qatar Password
2) Existing accounts (Returning users)
Select “Existing Account”
Enter your Qatar/Andrew ID
Enter your Qatar Password
Understanding the Desktop UI
Once the installation has been completed successfully, you should notice the following:
· Server Status Indicator: indicates whether or not a connection is established with the PROServer and must be green at all times.
· Activity Indicator: which indicates the current activity on the client computer which range from, scanning, backing now, backup complete and Next Backup in xx Minutes.
· Directory to be backup: This is the home directory of the currently logged in user
· Data size to be backed up: This shows how much data there is in your home directory to be backed up not counting excluded files, such as temp and system files, and files excluded by the sysadmin such as .iso and .dmg files. There is a storage limit of 200GB per user which can be spread over multiple machines.
