FM Overview

The Facilities Management Directorate

 

The Facilities Management Directorate of CMUQ looks after all (non-educational and non-IT) functions and services of the CMUQ campus, enabling the University to deliver its mission of “CREATING AN ENVIRONMENT TO DELIVER WORLD CLASS TEACHING AND LEARNING”.

 

The CMUQ FM Directorate is responsible for all aspects of the physical environment with the people and the delivery of our organisation.(i.e. Contractor/Maintenance Management, Project Delivery, Event Support, Space Management, Occupational Health & Safety, Building Control, Fire and Security Systems).

 

FM Mission

To achieve excellence in facilities operations and maintenance services by providing the Carnegie Mellon community a safe and comfortable environment and supporting the University’s strategic needs for an exceptional educational environment which is functional, accessible, and beautiful.

 

FM Vision

Carnegie Mellon University in Qatar’s Facilities Management is the leader in service by responsiveness, timeliness, communication, and feedback to the customer. Facilities Management Directorate provides service to the University in such a manner that learning is enhanced, safety is assured, conservation of physical and financial resources is maximized, improvement by change becomes a constant, and each individual understands his/her role as a leader.

 

FM Values

Facilities Management values our campus community and all our service end users. We achieve organizational merit through the following core values:

  • Safety

  • Productivity

  • Staff development

  • Teamwork – partnership

  • Integrity and accountability

  • Open and respectful communication

  • Quality, competitive, value-added services

  • Innovation and continuous improvement

  • Environmental sustainability 

 

FM Strategy

The main theme of FM Strategy centres around the following factors:

  • To provide an environment which supports effective teaching and learning.

  • To provide facilities services which support and maintain a quality environment.

  • To provide facilities which meet customer requirements.

  • To pursue best practice FM activities.

  • To ensure that all FM works are undertaken in a safe and considerate manner.

  • To continue to improve the condition and appearance of the University’s Campus.

  • To promote and fully utilise the skills, expertise, knowledge, personal development and enthusiastic commitment of FM staff.

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